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After downloading, you can quickly locate the file by pressing Ctrl + J (or Command + J on Mac) in your web browser. This will open your Downloads list. Look for the file with a “.zip” extension. Click it to open or locate it in your Downloads folder.

Once found, extract the contents to your computer. You can then open the files using compatible software like Microsoft PowerPoint or Microsoft Word.

If you’re downloading directly to Google Drive and can’t find the file, please refer to this guide for troubleshooting steps.

• Windows: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.
• Mac: Double-click the .zip file, then search for the product folder or product file.

If you continue to have trouble, check out this help article for more tips.

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