Frequently Asked Questions


What currency can I pay in?

Please note all our prices are stated in USD, but at checkout you have an option to pay with the currency of your choice.

What payment methods are supported?

Here are 8 payment methods:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Diners
  • JCB
  • PIN debit cards with the or
  • Debit cards with the or
  • PayPal

Are payments secure?

PoweredTemplate does not store any information about your payment method. Payments are securely processed by 2Checkout gateway. Industry standard encryption is used to ensure that your details never end up in the wrong hands.

What is your refund policy?

Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any product at our site. Please make sure that you've carefully read 'Template Package Includes' section and Templates Features page for each product type.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

We only make exceptions with this rule when the product appears to be not-as-described, non-delivered, download and unzipping issues, and on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is 30 days after the delivery date.

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product.

Does PoweredTemplate offer an education discount? offers special pricing to students, teachers, administrators, and staff members, as well as home-schooling programs. If you think you qualify, please write your email to

What File Format is the download?

The download is a zipped folder (.zip) containing the ordered templates. You may need decompression software (some of MS Windows versions support ZIP-folders automatically): WinZip 9.x for Windows or Stuffit Expander 10.x for Mac

Can I use templates for multiple projects?

Yes, you are free to use our templates and diagrams for as many presentations and projects as you like. We do not place any restrictions on how many times you can download or use a presentation template or chart, nor do we limit the number of presentation or marketing material that you can create with our themes to.

Can I use your templates for my clients?

You can sure use our templates to make presentations and marketing materials for your clients. We are happy to provide designers with quality and functional product to assist them with clients' needs.

Are your templates compatible with my software?

All the presentation templates have been tested and absolutely compatible with Windows 95/98/2000/NT/XP operating systems; PowerPoint 97, 2000, 2002, 2003, 2007 and later versions.

Diagrams and shapes can operate with PowerPoint 2007 and later editions, whereas PowerPoint 10 is specifically recommended. Bear in mind that some features of diagrams can occur unavailable with the earlier PowerPoint versions.

All the templates are saved in PPTX format to make them compatible with Keynote on IOS. Please read more about Keynote compatibility here ​

Our presentation templates are also compatible with Open Office and Google Slides.

Brochures, flyers, ads, and all other print design templates where created in 7 different formats to make them compatible with the next popular editors:

  • Adobe Illustrator
  • Adobe InDesign
  • Adobe PageMaker
  • CorelDRAW
  • Microsoft Publisher
  • Microsoft Word
  • QuarkXPress

Please read more at template features section.